Wore all day the first day I put them on
This is the second pair of these shoes that I’ve purchased in the past months. The shoe string cord on the first pair broke. Upon hearing about this (from a review I wrote) a representative immediately contacted me and said they want to replace the shoe because it could not be repaired. To say I was amazed at this is too weak a word!! I took a picture of the shoe and included it with my letter of explanation. However, because I like the shoe so much I decided to order another pair. Having two pairs of these shoes will be wonderful !
Quality |
Rated 5 out of 5
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Comfort |
Rated 5 out of 5
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Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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The Walking Cradle Company
Hi Carolyn,
Thank you for your kind words! Our designer, product development team and factory take quality control very seriously. However, once in a while there are shoes that do end up having an unforeseen problem - like yours did! We stand behind our product and always want our customers to be happy! The Audio has been a great shoe for us and we are grateful that you were understanding. We hope you continue to love them and find additional styles that you will like, as well.
Have a great weekend!