FAQs

Where can I buy a pair of your shoes?

You can purchase our shoes online or at retailers throughout the United States, Canada, Puerto Rico and the United Kingdom. For purchases through www.walkingcradles.com, we currently ship solely throughout the United States.We offer select styles on our website; however, if you prefer to visit a retail location, use our store locator to find a retailer near you. 

Will I receive a confirmation after I order online?

Yes! Expect an e-mail confirmation shortly after your purchase. If you do not receive the e-mail confirmation, please contact Customer Service at customerservice@walkingcradles.com or 1-800-323-4979.

What payment methods can I use online?

Our online store accepts most credit cards and payments through PayPal.

When will I receive my shoes?

The Walking Cradle Company typically processes orders within one to two business days. You should receive your shoes within ten business days after your order is processed. We appreciate your patience as we complete your order.

Can I get expedited shipping or international shipping?

We do not currently offer expedited shipping or international shipping. We apologize for any inconvenience.

Where are the shoes made?

Our shoes are manufactured in Brazil, China and Ethiopia.

Are the soles leather? Are the insoles removable?

A few of our styles are made with leather insoles. Most of the insoles in our shoes are not removable. If you have any questions about the construction of a particular shoe, feel free to contact us!

What is your shipping and return policy?

You can read our full shipping and return policy here: Shipping and Return Policy

What are your terms of service?

You can read our terms of use here: Terms of Service

Do all of your styles continue?

Some styles continue in production season after season and some do not. It is almost entirely dependent upon you, the customer! Ultimately, sales success determines the life of the shoe on the production line.

This company was once, Mark Lemp Footwear, do you still carry that brand?

Yes!  We recently re-branded and are now The Walking Cradle Company, but continue to carry a few select styles from Mark Lemp Footwear; particularly Mark Lemp Classics. Our current brands include Walking Cradles, Elites, and Rose Petals.

Do you carry the Ros Hommerson brand?

We no longer carry the Ros Hommerson brand.